Question 1

Shopify or Lightspeed, which is better?

Accepted Answer

It depends on your plans. Lightspeed suits shops that mainly sell in the Netherlands and Europe, Shopify suits shops with international plans and a need for lots of apps. We help you choose in the strategy call.

Question 2

Is a complete webshop part of the subscription?

Accepted Answer

The subscription covers a site built to sell: your brand, product pages and the route to checkout, connected to your shop system. A larger shop, with a big catalogue, your own checkout or links to other systems, can be more than that. We go through it in the strategy call.

Question 3

Can we start small and grow later?

Accepted Answer

Yes. We build the foundation so that more products, another country or subscriptions later don't mean starting over. What each next step takes, we look at together.

Question 4

Can you connect Klaviyo or Mailchimp?

Accepted Answer

Yes, we connect the email tool you use, so sign-ups on the site land in your list. Abandoned cart and welcome emails run in that tool; if you want our help setting them up, we discuss it in the strategy call.

Question 5

Can orders go to Moneybird or Exact?

Accepted Answer

Usually through a ready-made link in your shop system, and we help you set it up. Anything custom we discuss in the strategy call.

Question 6

Do you test what makes people buy?

Accepted Answer

Yes, that's what the monthly A/B tests are for in a shop: product page layout, buttons, the route to checkout. We keep what sells and drop what doesn't.

Question 7

Is this a template website?

Accepted Answer

No. Every site is designed and built from scratch around your business, your customers and your goals. The subscription changes how you pay, not how custom the work is.

Question 8

What's included?

Accepted Answer

Your custom site with everything to run it: design and build, hosting, SSL, security and backups, business mailboxes, changes and SEO. Plus your ads on Google, Facebook and Instagram (set up, managed and steered), a weekly look at your numbers, changes to your site every month, A/B tests where there are enough visitors and a monthly report. All for €475 a month excl. VAT. You pay the ad budget to Google and Meta yourself, from €300 a month.

Question 9

What's in the monthly report?

Accepted Answer

One overview of all your online channels: website visitors and where they come from, what people search for on Google, calls and route requests from your Google profile, new reviews and your rating, and the results of any ads you run. Plus concrete tips for next month, so you know what the numbers mean and what to do with them.

Question 10

Are there any setup costs?

Accepted Answer

No. There's no setup fee. Your first invoice is simply your first month.

Question 11

Is there a minimum term?

Accepted Answer

No. You can cancel any month, with one month's notice. If you stop, you can keep your site for a one-off €375. Your content, brand and domain are always yours.

Question 12

Who owns my content and domain?

Accepted Answer

Your content, your brand and your domain are always yours. We take care of the hosting and the technical side, so you don't have to.

Question 13

What counts as a change?

Accepted Answer

Text and image updates, new sections, small features and landing pages for campaigns. Text and photo changes are usually live within 4 hours on working days. New sections and landing pages take a little longer, and bigger new features we scope with you first.

Question 14

What happens to my current website and email?

Accepted Answer

We handle the migration: your domain, your content and your mailboxes move over, with as little disruption as possible.

A shop that actually sells.

The three problems online shops keep running into.

A theme that doesn't feel like you

Friction on the way to checkout

Your story and your products drift apart

Recent sites we built for online shops.

Hosanna Hair

A website for online shops. Better every month.

Questions we hear most often.

Online shops

About the subscription

Ready for a site that brings in customers.